---
title: Why are my press box iPad downloads slow?
description: Use these troubleshooting steps to resolve slow download speeds in the press box.
---
[Skip to content](https://support.gamestrat.com/why-are-press-box-ipad-downloads-slow-0#main-content)
English
Show submenu for translations
[Contact Us](https://support.gamestrat.com/kb-tickets/new?hsLang=en)
- [Support Home](https://support.gamestrat.com/)
- [Login](https://www.gamestrat.com/login)
- [Return to gamestrat.com](https://www.gamestrat.com/)
Open main navigation
Close main navigation
- [Support Home](https://support.gamestrat.com/)
- [Login](https://www.gamestrat.com/login)
- [Return to gamestrat.com](https://www.gamestrat.com/)
- English
Show submenu for translations
- [Contact Us](https://support.gamestrat.com/kb-tickets/new)
How can we help you?
- There are no suggestions because the search field is empty.
1. [Support Home](https://support.gamestrat.com/?hsLang=en)
2. [Troubleshooting](https://support.gamestrat.com/troubleshooting?hsLang=en)
3. [iPads & Connectivity](https://support.gamestrat.com/troubleshooting?hsLang=en#ipads-connectivity)
October 8, 2026
# Why are my press box iPad downloads slow?
## Slow downloads or black plays on the press box iPads are usually caused by one of a few common issues that can be resolved on the spot.
---
#### **1. Check the iPad's WiFi network.**
Open **iPad Settings → WiFi**, select the GameStrat Press Box network, and wait for a blue checkmark. Make sure Auto-Join is turned off for all other networks. Then reopen the GameStrat app. Confirm the network in the [**app's top-left corner**](https://support.gamestrat.com/gamestrat-status-indicators-1?hsLang=en).
#### 2. Connect your laptop over Ethernet
Turn off your laptop's WiFi and connect it to the GameStrat Router via Ethernet. This ensures your laptop runs at its fastest speed.
#### **3. Check the Press Box WiFi Antenna placement.**
**[Premium](https://support.gamestrat.com/premium-package-setup?hsLang=en) and [Stadium](https://support.gamestrat.com/college-premium-package-setup?hsLang=en) Packages**
The Press Box WiFi Antenna must be within 15 feet of your iPads and mounted in the same room.
Check for the blue power light on the side of the Press Box WiFi Antenna. If there is no light, make sure the red Ethernet cord is securely connected to the antenna and the router.
[**Pro Packages**](https://support.gamestrat.com/pro-package-setup?hsLang=en)
The Press Box WiFi Antenna must be within 15 feet of your iPads and mounted in the same room.
Check for the blue power light on the front of the GameStrat WiFi Antenna. If there is no light, make sure the red Ethernet cord is securely connected to the antenna and the WiFi Antenna Power Box.
#### **4. Ensure iPads are not being closed**
Closing the iPads between series will reduce download speeds. Put the iPads in [Guided Access mode](https://support.gamestrat.com/dont-lock-your-ipads?hsLang=en) to prevent this.
1. Exit GameStrat and open Settings → Accessibility → Guided Access → ON
2. Under Guided Access, tap Accessibility Shortcut and turn it ON
3. Reopen GameStrat, triple-click the side or home button to enter Guided Access mode. Your iPad will stay awake until you triple-click the side or home button again.
#### **5. Power cycle the Press Box WiFi Antenna**
Unplug the Press Box WiFi Antenna for 15-20 seconds. Plug the antenna back into power, and wait for its indicator light to turn solid blue. The antenna will automatically enter a less crowded channel than before.
---
If downloads are still slow after completing all of the above steps, please call us at **1-800-783-1968 x1** so we can assist you.
- [Setup & Pre-Season](https://support.gamestrat.com/setup-pre-season?hsLang=en#main-content)
- [Package Setup](https://support.gamestrat.com/setup-pre-season?hsLang=en#package-setup)
- [Antenna & Signal](https://support.gamestrat.com/setup-pre-season?hsLang=en#antenna-signal)
- [Pre-Season Checklist](https://support.gamestrat.com/setup-pre-season?hsLang=en#pre-season-checklist)
- [Troubleshooting](https://support.gamestrat.com/troubleshooting?hsLang=en#main-content)
- [iPads & Connectivity](https://support.gamestrat.com/troubleshooting?hsLang=en#ipads-connectivity)
- [Networking Equipment](https://support.gamestrat.com/troubleshooting?hsLang=en#networking-equipment)
- [Camera & Video Equipment](https://support.gamestrat.com/troubleshooting?hsLang=en#camera-video-equipment)
- [Software Indicators](https://support.gamestrat.com/troubleshooting?hsLang=en#software-indicators)
- [Supported & Recommended Hardware](https://support.gamestrat.com/supported-recommended-hardware?hsLang=en#main-content)
- [Supported iPads](https://support.gamestrat.com/supported-recommended-hardware?hsLang=en#supported-ipads)
- [Supported Laptops/Computers](https://support.gamestrat.com/supported-recommended-hardware?hsLang=en#supported-laptops-computers)
- [Tutorials](https://support.gamestrat.com/tutorials?hsLang=en#main-content)
- [iPad Software Tutorials](https://support.gamestrat.com/tutorials?hsLang=en#ipad-software-tutorials)
- [Computer Software Tutorials](https://support.gamestrat.com/tutorials?hsLang=en#computer-software-tutorials)
- [Account & Team Management](https://support.gamestrat.com/account-team-management?hsLang=en)
- [FAQs](https://support.gamestrat.com/faqs?hsLang=en)
- [Game Day Tips](https://support.gamestrat.com/game-day-tips?hsLang=en)
[](https://www.gamestrat.com/)
[mailto:email@email.com](mailto:email@email.com)
Copyright © 2026, GameStrat